Famous Rewards – Terms of Use

All customers of Famous Foods are eligible to become a member of the “Famous Rewards” Loyalty Program.

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Membership is limited to one account per individual and there are no fees or qualifying purchases required to join. Membership for businesses or organizations must first be approved by management.

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HOW TO JOIN

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• To join the Program:

  • Fill out a membership form at Famous Foods store by inquiring with a cashier or;

  • Visit the Famous Foods website at famousfoods.ca and fill out an online form.

• First name, last name, email address, and phone number are required.

• The phone number will be used as your account number and will be required to link in-store purchases and earning points.

• There are no physical member cards provided.

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EARNING POINTS

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• Members earn one (1) point for every one (1) dollar spent at Famous Food store. (NOTE: Some exclusions apply).

• Points will accumulate with each purchase.

• Points may be redeemed for a reward amount which corresponds to specific redemption level(s).

• Points are not calculated for the following transactions: taxes, bottle deposits, environmental fees, discount coupon amount, purchase of gift cards, cashback, and other products/services we may exclude.

• Member must provide their account number or phone number associated with and account at the time of payment to earn points.

• Points balance is printed at the bottom of each cashier receipt.

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REDEEMING POINTS

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• Member must provide account number or phone number associated with an account to redeem points for a cash value which is then be applied to a minimum qualifying purchase.

• A qualifying purchase must be equivalent or exceed the cash value linked to a specific reward level.  Rewards are discount coupons that deduct dollar value off a purchase.

• Points are non-redeemable for cash.

• Members can redeem only one 2500 point reward per day and per transaction and must have the required number of points available at the time of redemption. After transaction, points will be deducted from the balance of the member’s account.

• Member is responsible for all redemptions on their account, including any redemptions made on the account by family members or as a result of unauthorized access to their account.

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Members agree to the following Terms of Use by submitting an application to the loyalty program.

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1. The program is free.

2. Only one active account per person at a time is permitted. Inactive or additional accounts may be deactivated, deleted, or merged with an active account at the sole discretion of Famous Foods.

3. A member with an active account can share their account with family members whereby all purchases with eligible points shall be accumulated under the active account. The member will be responsible and liable for points accumulation and redemption for all individuals under the same account.

4. Membership and reward points are non-transferable.

5. Members must advise Famous Foods of any changes to the personal information such as name, email and phone number. 

6. Change requests to an active account other than by a member will be denied.

7. Famous Foods reserves the right to suspend or delete an active member account if abuse to the program or violation of terms of use is determined.

8. There is no points expiration but points can be forfeited if an account is deactivated by Famous Foods for any valid reason.

9. Member agrees to receive Famous Foods promotional information and other communications from time to time.

10. Members may terminate their membership by making a request in-store.

11. Members agree to release Famous Foods, its employees, directors and affiliated parties from any liability related to or in connection with the Famous Rewards Loyalty Program.

12. Famous Foods reserves the right to modify, suspend, or cancel the Program, without notice.  Updates and revisions will be communicated and posted on the website.